About the role#
This internship focuses on post-implementation operational support for EyeMed. You will rotate between Commercial and Strategic Partner teams to learn the cross-functional work of Operation Service Managers. You will participate in projects, conduct root cause analysis on client data, and support client growth by working with Account Managers. Successful completion of the program may lead to a full-time job opportunity after graduation.
What you'll do#
- Lead post-implementation operational support and resolve issues.
- Assist with reporting requests, invoices, membership inquiries, and claims projects.
- Analyze, report, and drive resolution for billing and processing issues.
- Join internal and external client meetings to provide operational guidance.
- Work across small-to-midsize, national, and strategic partnership segments.
- Manage specific client projects by defining scope, creating timelines, and completing business requirements.
- Maintain knowledge of internal systems like CRM, Facets, and EyeManage.
What you'll need#
- Current pursuit of a degree in Business Management, Sales, Marketing, or a related field.
- Availability for the full 10-week program at 40 hours per week.
- Legal authorization to work in the U.S. starting on your first day.
- Strong oral and written communication skills.
- Comfort building and managing relationships via phone and email.
- Proficiency in Microsoft Office Suite and Microsoft Teams.
- Ability to adapt to change.
- Previous work or internship experience in similar units is preferred.
- Campus leadership, community involvement, or international study experience is a plus.
Location & details#
- This role is based in Mason, Ohio.
- The position is on-site.
- This is a paid summer 2027 internship.
About EssilorLuxottica
EssilorLuxottica designs, manufactures, and distributes vision care products, eyewear, and medical technology. The company manages a portfolio that includes brands like Ray-Ban, Oakley, and Varilux. It operates 18,000 retail stores and serves 300,000 eye care professionals worldwide. Based in Paris, the organization employs over 200,000 people across 150 countries.
How to get in at EssilorLuxottica
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