About the role#
This internship focuses on the intersection of customer marketing, sustainability, and AI-driven strategy. You will work with marketing and sustainability teams to understand customer challenges and market trends across North and Latin America. The role involves supporting strategic engagement programs, developing market intelligence, and contributing to initiatives that strengthen customer relationships. You will gain exposure to business research, executive communications, and AI-enabled workflows while working alongside business stakeholders.
What you'll do#
- Research telecommunications trends, customer priorities, and sustainability developments.
- Analyze industry information to identify insights and prepare briefing materials for customer engagements.
- Support Corporate Responsibility initiatives and build project plans, stakeholder maps, and trackers.
- Explore and test AI-assisted workflows for research, planning, and content creation.
- Develop reusable AI prompts, templates, and best practices for the team.
- Lead a summer innovation project that applies AI to a specific business challenge.
- Assist with customer meetings, executive briefings, workshops, and industry events.
- Create presentations, agendas, and post-event summaries.
- Translate complex topics into clear content for executive and customer-facing communications.
- Improve data quality, audience segmentation, and dashboards to track engagement activities.
What you'll need#
- Active enrollment in an accredited Bachelor’s or Master’s program in Marketing, Communications, Business, Commerce, or a related field.
- Full-time enrollment at an accredited 4-year college or university.
- Minimum 2.7 GPA on a 4.0 scale.
- Strong organizational skills and attention to detail.
- Excellent written and verbal communication skills.
- Familiarity with digital marketing tools and platforms.
- Experience in telecoms or IT is a plus.
Location & details#
- Location: Plano, Texas, United States.
- Term: Summer 2027 (12 weeks).
- Work Modality: Hybrid.
- Employment: Full-time, paid internship.
- Note: This position does not provide visa sponsorship.
About Ericsson
Ericsson is a telecommunications company based in Kista, Stockholm. Founded in 1876, the firm focuses on 5G, mobile broadband, and cloud infrastructure. It maintains a global presence with over 100,000 employees. The company develops network technologies and software for communication services.
How to get in at Ericsson
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