About the role#
The Information Services Epic Training Intern provides customer support and instruction for the Epic electronic health record (EHR) system. This is a per diem, temporary, and on-site position based in Chico, California. Interns must complete the Epic credentialing process, which includes a 3 to 4-week training program, a teaching presentation, and a credentialing exam.
What you'll do#
- Deliver in-classroom instruction and competency testing for diverse end-user roles.
- Provide one-on-one training and specialized tutorial sessions.
- Assist with go-live support for end users during project activation periods.
- Document Epic issues and resolutions accurately and in detail within the IS ticketing system.
- Develop and maintain training materials, including the creation and administration of eLearning content.
- Manage the scheduling and readiness of training rooms.
- Learn assigned Epic module functionality and end-user workflows to support business and clinical requirements.
What you'll need#
- Current enrollment in a two or four-year degree program in IT, Education, or a healthcare-related field.
- Ability to obtain credentialed status in assigned Epic modules.
- Experience providing technical or customer support.
- Strong verbal and written communication skills with the ability to present to large groups.
- Intermediate knowledge of Microsoft Office products and desktop applications.
- Preferred: Experience with software implementations, training program design, or working in a healthcare environment with an EHR.
Location & details#
- Location: Chico, California.
- Modality: On-site.
- Schedule: Day shifts, 8 hours per day, Monday through Friday.
- Compensation: $18.35 to $24.78 per hour, based on experience.
About Enloe Health
Enloe Health operates as a nonprofit healthcare provider based in Chico, California. The organization began in 1913 as a small hospital and has grown to include a 264-bed facility. It manages a Level II Trauma Center and runs an air medical service. The health system employs over 2,000 people to serve the local community.
How to get in at Enloe Health
Applying early to Enloe Health gives you a distinct advantage because recruiters review applications before the candidate pool becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published, ensuring you apply among the first. This timing helps your profile stand out before the pile grows. You can also improve your response rates by reaching out to the right people. Intern Insider surfaces the recruiters behind the company roles so you can contact them directly to ask about the position or request a referral. This direct approach often yields better results than submitting your resume into a general queue.
