About the role#
This position is for students pursuing a degree in psychology, social work, human services, or related fields. You will gain hands-on experience in crisis services and behavioral health operations. You will work under the supervision of the Crisis Services Program Manager and the Clinical Supervisor to support program functions and learn from experienced staff. This is a part-time role with 28 hours per week.
What you'll do#
- Answer crisis line calls and escalate high-risk situations to crisis staff immediately.
- Greet visitors and program participants in a trauma-informed and respectful manner.
- Shadow crisis staff during assessments to learn about response procedures, service coordination, and documentation.
- Conduct follow-up calls with clients and record interactions in the SmartCare electronic health record system.
- Provide administrative support including filing, scanning, data entry, and assembling materials for Mobile Crisis and SIL staff.
- Assist with vehicle maintenance scheduling and general recordkeeping.
- Participate in team meetings, training, and regular one-to-one supervision sessions for professional development.
- Support the team during meal breaks and debriefing sessions.
- Co-transport clients when necessary.
What you'll need#
- Current enrollment in a bachelor's degree program in psychology, social work, human services, or a related field with Junior or Senior standing.
- Strong written and verbal communication skills.
- Basic computer proficiency.
- Ability to maintain professionalism and sound judgment in unpredictable environments.
- Commitment to cultural competence and the mission of Elevate.
- Willingness to learn from feedback and collaborate with a team.
- Ability to pass a criminal background check, employment background check, and drug screening.
Location & details#
- Location: 1426 North 5th Street, Sheboygan, WI 53083.
- Work Modality: On-site.
- Term: Rolling.
- This is a paid, part-time position.
About Elevate, Inc.
Elevate, Inc. is a nonprofit organization founded in 1971. Based in Jackson, Wisconsin, the company focuses on substance use and mental health support for individuals and families. It operates with a staff of 29 employees. The organization aims to assist communities by addressing health challenges.
How to get in at Elevate, Inc.
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