About the role#
The Graduate School is looking for Federal Work Study students to serve as Welcome Desk Assistants at the Mendenhall Student Center. You act as the first point of contact for visitors, students, and staff. This role helps maintain a welcoming environment by providing information and assistance throughout the facility.
What you'll do#
- Greet visitors in a friendly and professional manner.
- Provide directions and general information regarding campus offices, events, and services.
- Assist guests with navigating the building and the surrounding campus.
- Answer basic questions in person, over the phone, or via email.
- Monitor the desk area to keep the space clean and organized.
- Report any issues or unusual activity to your supervisor.
- Handle basic administrative tasks as assigned.
What you'll need#
- Strong interpersonal and communication skills.
- A friendly, customer-service-oriented attitude.
- The ability to work independently and follow directions.
- Dependability and punctuality.
- A minimum GPA of 2.0.
- Basic knowledge of the campus layout or a willingness to learn quickly.
- Previous customer service or front desk experience is preferred.
- Familiarity with the Mendenhall Student Center is a plus.
- Preferred majors include Communications, Marketing, Business Administration, Psychology, and Sociology.
Location & details#
- Location: Greenville, North Carolina (On-site).
- Term: Fall 2026 and Spring 2027.
- Pay: $12.00 to $16.00 per hour.
- Schedule: Flexible hours based on your class schedule and departmental needs.
About East Carolina University
East Carolina University is a public research institution based in Greenville, North Carolina. Founded in 1907, it operates as a Carnegie R1 research university. The school serves students through a wide range of academic areas including business, medicine, nursing, and the arts. It employs over 8,000 people and focuses on regional service and research.
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