About the role#
The Frame Shop Assistant supports the daily operations of the Custom Frame Shop. You will gain hands-on experience in retail operations, craftsmanship, and production while supporting the Eastern Carolina Vocational Center. This is an on-site Federal Work Study position.
What you'll do#
- Assemble custom picture frames and fit artwork into frames.
- Cut and prepare matboard and prepare backing, mounting materials, and hardware.
- Assist with glass cleaning and preparation.
- Package completed framing orders for customer pickup.
- Organize framing materials, moulding, mats, glass, hardware, and supplies.
- Maintain a clean, safe, and organized work area.
- Assist with inventory counts and restocking supplies.
- Retrieve battery inventory from the warehouse.
- Greet customers and assist them as directed by the Assistant Manager.
- Help customers carry completed orders.
- Answer telephone calls and take messages.
- Use Frame Shop software to look up and enter customer projects.
- Contact customers regarding completed orders.
- Organize customer work orders and project files.
- Prepare promotional displays and showroom merchandise.
- Assist with seasonal projects and special events.
- Perform general office and shop support duties.
What you'll need#
- Strong attention to detail and good organizational skills.
- Willingness to learn custom framing techniques.
- Positive attitude and dependable attendance.
- Ability to follow written and verbal instructions.
- Effective communication and interpersonal skills.
- Ability to work independently after training.
- Commitment to providing excellent customer service.
- Ability to maintain confidentiality when appropriate.
- Minimum of 2.0 GPA.
- Interest in art, design, retail, woodworking, or crafts.
- Previous customer service experience.
- Experience with Microsoft Office and basic computer skills.
Location & details#
- Location: Greenville, North Carolina.
- Work Modality: On-site.
- Term: Rolling.
- This position is paid.
About East Carolina University
East Carolina University is a public research institution based in Greenville, North Carolina. Founded in 1907, it operates as a Carnegie R1 research university. The school serves students through a wide range of academic areas including business, medicine, nursing, and the arts. It employs over 8,000 people and focuses on regional service and research.
How to get in at East Carolina University
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