About the role#
As a Customer and Market Research Intern, you will join the Customer Insights team to support primary research projects. This role offers exposure to both qualitative and quantitative research methods. You will gain hands-on experience across the research process, from programming surveys to running statistical analyses and synthesizing findings into actionable insights.
What you'll do#
- Program, test, and field quantitative surveys in Qualtrics while ensuring data quality and logical branching.
- Assist with participant recruitment, sample monitoring, fieldwork tracking, and quality assurance for active studies.
- Clean survey datasets, perform crosstabs and statistical significance testing, and identify audience trends.
- Review interview transcripts and session recordings to extract themes, customer quotes, and pain points, using AI-enabled tools for synthesis.
- Translate data into charts, tables, visualizations, and narrative-driven presentations for cross-functional stakeholders.
What you'll need#
- Current enrollment in a 4-year Bachelor’s degree program in Marketing, Economics, Psychology, Social Sciences, or a related field.
- Expected graduation date between December 2027 and July 2029.
- Coursework or project experience in primary qualitative or quantitative research methods.
- Proficiency in Google Docs, Slides, and Sheets.
- Familiarity with or interest in using generative AI and LLM workflows.
- Ability to summarize complex data into clear findings and work both independently and collaboratively.
- You must not require sponsorship for an employment visa.
Location & details#
- Location: New York, New York.
- Term: Summer 2027 (June 7, 2027 - August 13, 2027).
- Modality: Full-time, on-site.
- Compensation: $28.00 per hour.
About Dow Jones
Dow Jones provides news and business information to consumers and organizations globally. The company maintains large news-gathering operations and produces content across print, digital, mobile, and live event formats. Its portfolio includes publications such as The Wall Street Journal, Barron, and MarketWatch. The organization is based in New York and employs over 24,000 people.
How to get in at Dow Jones
Securing an internship at Dow Jones requires speed because early applicants often capture recruiter attention before the candidate pool becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first. Applying early ensures your resume is seen before the pile grows. You can also improve your response rates by reaching out to the people actually managing the hiring process. Intern Insider surfaces the recruiters behind the company roles so you can contact them directly to ask about the position or a referral. This direct approach often works better than submitting an application into a queue.
