About the role#
This internship offers hands-on experience within the IT Asset Management team. You will support the daily operations, tracking, and lifecycle management of hardware and telecommunications assets. You will manage physical devices from acquisition through to decommissioning while maintaining process documentation. This is a paid, full-time, 10-12 week summer role.
What you'll do#
- Manage, reconcile, and audit physical inventory of end-user hardware, such as laptops and printers, and telecommunications assets.
- Monitor and process asset request queues in ServiceNow.
- Facilitate the deployment, transfer, and retrieval of hardware and mobile devices for employee onboarding, role changes, and offboarding.
- Receive shipments, tag new assets, maintain stockroom storage, and prepare retired equipment for disposal.
- Draft, revise, and update user guides and internal knowledge base articles.
- Collaborate with ITAM Specialists to support hardware issues and gain exposure to software asset tracking and data center hardware management.
What you'll need#
- Current enrollment in an undergraduate or graduate degree program.
- Strong technical writing skills with the ability to document processes clearly.
- High level of organization and attention to detail when tracking physical inventory.
- Customer service mindset and strong verbal communication abilities.
- Ability to multitask, prioritize daily tickets, and take ownership of assigned tasks.
- Self-motivation and personal accountability.
- Preferred degrees include Information Technology, Computer Information Systems, Business Technology, Operations, or Technical Writing.
- Familiarity with ServiceNow or similar ITSM tools and proficiency with Google Workspace are preferred.
- Legal authorization to work in the United States without sponsorship assistance.
Location & details#
- This role is based in Chicago, Illinois.
- The position is fully on-site, 5 days a week.
- Local candidates are preferred, as there is potential to continue the role on a part-time basis during the fall.
About CME Group
CME Group operates as a derivatives marketplace for managing financial risk. The company provides exchange services for futures and options across asset classes like interest rates, equity indexes, and commodities. It connects buyers and sellers through the CME Globex electronic trading platform and physical facilities in Chicago and New York. Founded in 1898, the organization also provides clearing and settlement services.
How to get in at CME Group
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