About the role#
The Cleveland Browns are looking for an Inside Sales Representative to join the Ticket Sales, Service, and Operations department. This is a full-time, paid internship role based in Berea, Ohio. You will focus on generating new sales and managing customer inquiries to support the organization's ticketing goals.
What you'll do#
- Contact current and past customers, along with qualified leads, to drive new sales.
- Sell and up-sell season tickets, premium hospitality, suites, and group tickets.
- Manage incoming customer inquiries regarding season ticket sales.
- Use a computerized ticketing system to record daily activities and manage information.
- Meet department productivity standards and adhere to organization policies.
- Demonstrate flexible time management to prioritize your workload.
- Act as a role model for the organization at all times.
- Assist with other duties as assigned, including game-day responsibilities.
What you'll need#
- A Bachelor's degree in Business Administration or a related field.
- Strong verbal and written communication skills, including active listening.
- Proficiency in data entry and computer literacy, specifically with Microsoft Word, Excel, and Outlook.
- A detail-oriented mindset and a strong customer service focus.
- Ability to work independently and as part of a team.
- A self-starter attitude with the ability to be creative within a structured environment.
- Flexibility to work shifts that include evenings and weekends.
- Ability to lift 20 pounds occasionally.
Location & details#
- This position is located on-site in Berea, Ohio.
- This is a full-time, paid internship with a rolling term.
About Cleveland Browns
The Cleveland Browns operate as a professional American football franchise. Founded in 1946, the organization competes in the National Football League. The team maintains its headquarters in Berea, Ohio. It employs between 51 and 200 people.
How to get in at Cleveland Browns
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