About the role#
Chubb is hiring a Customer Experience and Delivery Intern for the Summer 2027 term. This full-time, on-site internship offers the chance to gain professional experience within the insurance industry. You will work directly with our team to support product solutions, data reporting, and customer-focused initiatives.
What you'll do#
- Map customer journeys and develop user personas.
- Use AI and machine learning tools to improve product discovery, automate workflows, and generate insights.
- Integrate AI-enabled capabilities into existing product solutions.
- Assist with change management, planning, and project execution.
- Manage daily, weekly, and monthly department reporting.
- Extract data and convert it into Excel for turnaround tracking and monitoring.
What you'll need#
- Currently enrolled in an undergraduate or graduate program with a minimum 3.0 GPA.
- Preferred majors include Finance, Operations Management, Computer Science, Communications, or English.
- Proficiency in Microsoft Office (Excel, Word, and PowerPoint), with Microsoft Access skills considered a plus.
- Strong analytical, problem-solving, and decision-making skills.
- Excellent oral and written communication abilities.
- A commitment to results, collaboration, and continuous learning.
- Ability to identify challenges and take initiative.
Location & details#
- This position is located in Portland, Maine.
- The role is on-site, requiring attendance in the office four days per week.
- This is a paid, full-time internship.
About Chubb
Chubb provides commercial and personal property and casualty insurance, along with life, accident, and supplemental health coverage. The company operates in 54 countries and territories. It functions as an underwriting firm that assesses and manages risk. Approximately 40,000 people work for the organization globally. The parent company, Chubb Limited, is a component of the S&P 500 index.
How to get in at Chubb
Applying early at Chubb gives you a distinct advantage because recruiters review applications before the pile grows too large. Intern Insider sends an instant alert the moment a role matching your target is published, which helps you submit your materials among the first candidates. Getting your application in early often means it is seen by the team while they are still actively building their shortlist. You can use this timing to your benefit by preparing your resume and cover letter well in advance of the peak application season. Reaching out to the right person can materially improve your response rates compared to submitting into a general queue. Intern Insider surfaces the recruiters behind the roles at Chubb so you can contact them directly to ask about the position or a referral. A brief, professional message to a recruiter shows genuine interest and helps you stand out from the crowd of automated submissions.
