About the role#
As a Childhelp Hotline Intern, you will provide crisis counseling and resource support to individuals contacting the National Child Abuse Hotline. You will work directly with the Clinical Program Manager and other leadership to assist with special projects while gaining experience in the child welfare system. This is an unpaid internship.
What you'll do#
- Complete at least 40 hours of training during your first month.
- Attend monthly meetings and ongoing training sessions.
- Learn counseling skills focused on mental health, safety, and wellness.
- Receive training in trauma-informed crisis counseling and the child welfare system.
- Research local resources within a specific US region or topic area.
- Contact service providers to gather information for the National Hotline Database.
- Coordinate with your Field Instructor to update database records.
- Identify ways to promote and improve hotline programs.
- Organize and co-facilitate education groups regarding vicarious trauma.
- Answer calls, assess caller needs, and provide emotional support.
- Connect callers with relevant community services.
What you'll need#
- Commitment to a minimum of two semesters.
- Interest in psychology or related fields.
Location & details#
- This role is located on-site at the headquarters in Scottsdale, Arizona.
- The position is full-time and follows a rolling schedule.
About Childhelp®
Childhelp is a nonprofit organization based in Scottsdale, Arizona. It focuses on child abuse prevention, intervention, and treatment programs. The organization began its work in 1959. It employs between 501 and 1,000 people.
How to get in at Childhelp®
Securing an internship at Childhelp requires a proactive approach to your application. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first, as early applicants get seen before the pile grows. This helps you stay ahead of the competition during the recruitment cycle. You can also use Intern Insider to surface the recruiters behind the company roles so you can reach out directly to ask about the position or a referral. Reaching out to the right person materially improves your response rates compared to submitting an application into a general queue.


