Ticketing & Merchandise Internship

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Capacity Sports Group

One operator connecting operations, programming, experience, and technology under one unified platform.

51-200 employeesWestfield, Indiana, United StatesSpectator Sports
Actively hiringPaidSummer 2027Spectator Sports
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Applications close in 109 days

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About the role#

This internship provides a behind-the-scenes look at operating a 26-diamond sports facility. You will assist with daily business and event operations while gaining experience in customer service, inventory management, and employee leadership. This role is based at Grand Park in Westfield, Indiana, and runs from mid-May through July 2027.

What you'll do#

  • Prepare, organize, and manage daily ticket inventory.
  • Oversee gate attendants to ensure a smooth entry process.
  • Maintain consistent communication with the Gate Director.
  • Manage inventory for all onsite merchandise and apparel.
  • Assist with daily operations and merchandising of apparel shops.
  • Complete daily opening and closing procedures.
  • Help lead and manage retail employees across five merchandise locations.
  • Provide operational support to Prep Operations Interns as needed.

What you'll need#

  • Current pursuit of a degree in Business Administration.
  • Experience with Microsoft Excel.
  • Ability to lift and move up to 45 pounds.
  • Comfort working outdoors for extended periods.
  • Strong communication and interpersonal skills.
  • Self-motivated, punctual, and dependable.
  • Willingness to take initiative.
  • Ability to work independently and manage responsibilities.

Location & details#

  • Location: Westfield, Indiana.
  • Term: Summer 2027 (mid-May through July).
  • Schedule: 45+ hours per week.
  • Modality: On-site.
  • Compensation: Paid ($250-$300 per week, depending on housing needs).
  • Housing: Available upon request.

About Capacity Sports Group

Capacity Sports Group operates in the spectator sports industry. The company coordinates facilities, events, scouting, media, and technology for athletes and their families. It employs 15 people and maintains a staff size of 51 to 200 employees. The organization is privately held.

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