Process Design and Optimization & Project Coordination Intern

    Canada Mortgage and Housing Corporation (CMHC) Société canadienne d'hypothèques et de logement(SCHL) logo

    Canada Mortgage and Housing Corporation (CMHC) Société canadienne d'hypothèques et de logement(SCHL)

    1,001-5,000 employeesFounded 1946Ottawa, OntarioGovernment Administration
    Actively hiringPaidSummer 2027Government Administration
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    Best applied by Oct 26

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    About the role#

    This is a full-time internship for Summer 2027, running from May through August. You will report to the Business Transformation Office. The program provides hands-on experience, training resources, and networking opportunities to support your professional growth.

    What you'll do#

    • Support process mapping and documentation efforts.
    • Maintain and improve the Process Architecture and Library, ensuring data integrity.
    • Analyze process-related data to identify trends, gaps, and areas for improvement.
    • Develop recommendations to support process design and decision-making.
    • Assist with work plans, schedules, and project priorities.
    • Help with process improvement activities, including documenting current and future-state workflows.
    • Create reports, presentations, and other materials for stakeholders.

    What you'll need#

    • Post-secondary education in Business Administration, Management, Industrial/Systems Engineering, or Operations Management.
    • Formal training or experience in process mapping, design, or business process management.
    • Strong analytical skills and experience working with data.
    • Strong organizational skills to manage multiple workstreams.
    • Proficiency with tools such as Visio, Power BI, and Power Automate.
    • Bilingualism in English and French is an asset, as is progress toward Lean Six Sigma or PMP certification.

    Location & details#

    • This is a hybrid role requiring a minimum of 4 days in the office per month.
    • Available locations: Ottawa, Calgary, Halifax, Montreal, Toronto, and Vancouver.
    • This is a paid, full-time temporary position.

    About Canada Mortgage and Housing Corporation (CMHC) Société canadienne d'hypothèques et de logement(SCHL)

    Canada Mortgage and Housing Corporation is a government agency founded in 1946. It operates out of Ottawa, Ontario, with a workforce between 1,001 and 5,000 employees. The organization provides housing financing solutions and works with the housing sector to carry out government programs. It also produces research and data to support the housing system.

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