Jr. Desktop Engineering Specialist

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    Canada Life

    10,001+ employeesFounded 1847Toronto, OntarioInsurance
    Actively hiringPaidWinter 2027Insurance
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    Best applied by Oct 23

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    About the role#

    This is a four-month, full-time student position for the Winter 2027 term (January to April). You will join the Infrastructure & Operations Desktop Engineering team to help build, support, and modernize endpoint environments. This role is intended for students currently registered in a Canadian college or university who require a placement for graduation or plan to return to school following the term.

    What you'll do#

    • Install, configure, update, and deploy desktop and virtual machine hardware and software.
    • Support and maintain desktop management platforms, infrastructure, and related services.
    • Monitor and optimize the performance, reliability, and security of desktop and virtual machine environments.
    • Troubleshoot and resolve incidents and service requests in a professional manner.
    • Assist with endpoint security controls, patching, and licensing compliance.
    • Provide guidance to end-users on desktop applications, tools, and best practices.
    • Contribute to documentation, standards, and inventory management for desktop services.
    • Collaborate with internal IT teams and vendors to ensure stable operations.
    • Participate in agile ceremonies and use tools like Jira or Azure DevOps to manage work.
    • Support initiatives focused on continuous improvement.

    What you'll need#

    • Current enrollment in the second year or higher of a post-secondary degree or diploma in Computer Science, Software Engineering, Information Systems, or a related field.
    • Foundational knowledge of Windows, Microsoft Office 365, Active Directory, Intune, SCCM, and Azure.
    • Familiarity with desktop management tools, group policy, and desktop security tools.
    • Knowledge of desktop networking concepts, including TCP/IP, DHCP, and DNS.
    • Ability to script or automate tasks, with experience in PowerShell considered an asset.
    • Exposure to agile methodologies.
    • Strong communication, customer service, and problem-solving skills.
    • Ability to manage priorities and adapt to an evolving technical environment.

    Location & details#

    • Location: London, Ontario.
    • Work Modality: Hybrid.
    • Employment Type: Full-time student internship.
    • Compensation: This is a paid position.

    About Canada Life

    Canada Life provides insurance and wealth management services to Canadians. The company focuses on financial, physical, and mental well-being through policy management and investment savings programs. Founded in 1847, the firm maintains headquarters in Toronto. It operates as a subsidiary of Great-West Lifeco Inc. and employs over 13,000 people.

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