Student Accounts Specialist

About the role#

The Student Accounts Specialist is a full-time position responsible for managing student billing, ledger card charges, and collection processes. This role serves as a bridge between financial operations and student support, ensuring that account information is accurate and that students are properly informed regarding their payment obligations.

What you'll do#

• Process ledger card charges, student billing, and account prorations.
• Package payment plans and establish automatic payment reminders.
• Post student payments and manage inquiries regarding payment plans.
• Coordinate with Financial Aid to ensure accurate packaging for underfunded or unfunded students.
• Collaborate with the team to identify continuing students requiring new payment plans before the start of the academic year.
• Monitor delinquent accounts and notify Student Success Coaches when payments are overdue or when final term payments remain outstanding.

What you'll need#

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
• Minimum of 2 years of direct experience in a student accounts functional area within a college or university.
• Minimum of 1 year of experience working in financial aid.
• Strong attention to detail with the ability to manage multiple tasks and meet deadlines.
• Excellent communication and interpersonal skills to interact with diverse audiences.
• Proficiency in Microsoft and Google applications.

Location & details#

• Location: Atlanta, Georgia.
• Work Modality: Hybrid (Onsite Tuesday through Thursday, remote Monday and Friday).
• Employment Type: Full-time.