About the role#
As an Enterprise Technology Intern during the summer of 2027, you will support internal systems and hardware. This is a hands-on role where you will own real tickets and projects from your first week. You will work alongside senior IT, Systems, and Security teammates to ensure employees have the tools they need to succeed.
What you'll do#
- Provide first- and second-tier support for hardware, software, network, and account access issues.
- Set up new-hire equipment, image laptops, and process offboarding returns.
- Manage the ticket queue, track assets, and handle basic account administration in Active Directory and SSO.
- Write help articles, setup guides, and process runbooks.
- Partner on small projects like software rollouts and conference room AV upgrades.
- Learn endpoint management, ticketing tools like Jira, and basic networking.
- Use AI as a tool to enhance your work while applying critical thinking.
What you'll need#
- Currently pursuing a degree in information technology, computer science, management information systems, or a related field. Sophomore standing or above is preferred.
- A methodical approach to troubleshooting.
- Ability to explain technical fixes in plain English to coworkers.
- A genuine interest in the differences between internal IT and customer-facing tech.
- Reliability, organization, and comfort managing a ticket queue.
Location & details#
- This role is based on-site in Omaha, Nebraska.
- This is a full-time position for the summer of 2027.
- Compensation is $19-$22 per hour.
- Work hours are Monday through Friday, 8 a.m. to 5 p.m.
- Perks include free daily lunches, an onsite fitness center, and monthly intern events.
About Buildertrend
Buildertrend provides a software platform for residential construction professionals. The company creates tools for project management, financials, and customer communication. It serves home builders, remodelers, and specialty contractors. Founded in 2006, the business is based in Omaha and employs over 700 people.
How to get in at Buildertrend
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