Data Science Extern

About the role#

As a Data Science Extern at BetterHelp, you will join a team focused on expanding access to therapy. You will work with data to drive insights into our product and business. This role involves data wrangling and analysis to support product improvements and marketing efficiency. You will be part of a team of clinicians, engineers, and product managers.

What you'll do#

• Refine and enhance language models through fine-tuning and retraining.
• Collaborate with product and development teams to design machine learning models and algorithms.
• Partner with product managers to improve product functionality and user experience.
• Analyze large text datasets to derive actionable insights.
• Develop and maintain production-ready code.
• Integrate machine learning models into production environments alongside DevOps and ML-Ops teams.
• Write and optimize SQL queries to interact with databases.

What you'll need#

• Current enrollment in or recent graduation from a PhD program in a quantitative field such as Computer Science, Engineering, Statistics, Mathematics, or Operations Research.
• Completed coursework in NLP and LLM.
• Deep understanding of neural networks, deep learning, and generative AI.
• Familiarity with reinforcement learning.
• Experience building predictive and causal inference models.
• Experience analyzing large and complex datasets.
• Proficiency in Pytorch or Tensorflow.
• Excellent communication skills to explain technical ideas to non-technical audiences.

Location & details#

• This is a full-time, paid, remote position.
• The role operates on a rolling term.
• Employees are expected to travel to the San Jose, CA office up to three times per year, plus one company-wide offsite, with travel expenses covered.
• Sponsorship is not provided for this role.