About the role#
This is a part-time student position at Beneva, supporting the technical client space. You will report to the assistant director and help clients navigate our digital platforms by handling first-level requests and technical support.
What you'll do#
- Guide clients through the website registration process.
- Respond to password-reset requests.
- Process simple changes to client files and provide requested documents.
- Assist clients with online transactions.
- Refer clients to the correct departments for specific product questions.
- Identify and refer sales opportunities to internal teams.
- Participate in team work sessions organized by management.
- Perform other tasks as requested.
What you'll need#
- You must be a full-time college or university student.
- Proficiency in written and spoken French is required.
- Functional proficiency in English is an asset for interacting with colleagues and clients.
Location & details#
- This role is based in Quebec City or Longueuil, Quebec.
- Work modality is hybrid.
- This is a paid, part-time position.
About Beneva
Beneva is an insurance company founded in 2020. It operates as a mutualist organization based in Quebec. With over 5,000 employees, the company focuses on providing insurance coverage to its members. It maintains offices in Quebec and Longueuil.
How to get in at Beneva
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