About the role#
BarnTools is hiring an Iowa State University student for a Customer Support & AgTech internship. You will work at the intersection of agriculture and technology, helping our customers troubleshoot hardware and software while gaining hands-on experience in a growing company.
What you'll do#
- Support customers with technical questions, product setup, and software configuration.
- Help users navigate our hardware, mobile applications, and web-based software.
- Prepare and ship customer orders, which involves some light physical activity.
- Assist with field testing, product deployments, and occasional customer visits.
- Analyze data to identify product issues and areas for improvement.
- Work with internal teams to implement changes based on customer feedback.
- Assist the sales team with trade shows, demonstrations, and exhibitions.
- Communicate product issues to our engineering and success teams.
- Take ownership of customer problems and follow them through to resolution.
What you'll need#
- Current enrollment at Iowa State University.
- A background in agriculture, animal science, agricultural engineering, technology, or a related field.
- Comfort with learning new software and hardware systems.
- Strong communication skills and a desire to help people solve problems.
- A proactive, organized approach to work.
- Ability to work both independently and as part of a team.
Location & details#
- Location: Urbandale, Iowa.
- Work Modality: On-site.
- Employment Type: Full-time.
- Compensation: Paid position.
About BarnTools
BarnTools produces monitoring technology for agricultural producers and growers. The company operates out of West Des Moines, Iowa. It was founded in 2020 and currently employs 52 people. The firm focuses on wireless alarm systems that provide cellular connectivity for remote barn monitoring.
How to get in at BarnTools
Securing a position at BarnTools requires a proactive approach to their hiring cycle. Because early applicants often reach recruiters before the volume of candidates becomes unmanageable, you should use Intern Insider to receive an instant alert the moment a new role is published. This helps you submit your materials while the team is still actively reviewing the first wave of interest. You can also improve your response rates by reaching out to the recruiters behind these roles directly. Intern Insider surfaces the specific people managing the hiring process at BarnTools, allowing you to ask relevant questions or request a referral before you hit submit.
