About the role#
Auburn University Libraries is hiring a Graduate Student Assistant for the Ralph Brown Draughon Library 2nd Floor Help Desk. You will work within the Research and Instruction Services Department to support the academic mission of the university. This role is a paid position designed for current graduate students.
What you'll do#
- Provide reference, technology, and general information services to library patrons.
- Answer questions regarding research and technology via text, online chat, telephone, and in-person interactions.
- Help patrons navigate the library catalog and databases to find and evaluate resources.
- Track the volume and types of inquiries received at the help desk.
- Assist library faculty and staff with specific projects related to research and collection development.
- Maintain knowledge of standard library resources across various formats.
- Perform other duties as needed to support library operations.
What you'll need#
- Current enrollment in a graduate degree program at Auburn University.
- Strong academic background.
- Excellent customer service skills.
- Effective written and verbal communication skills.
- Ability to work both independently and as part of a team.
- A cover letter that specifies your program of study and anticipated graduation date.
- Three professional references with contact information.
- Previous experience in a library, academic, or customer service setting is preferred.
- Familiarity with academic research databases and library catalogs is a plus.
- Interest in library services, research support, or information literacy is helpful.
Location & details#
- Location: Auburn, Alabama.
- Work modality: On-site.
- Term: Rolling.
About Auburn University
Auburn University is a research institution based in Auburn, Alabama. Founded in 1856, the school operates as a land, space, and sea grant university. It offers undergraduate, graduate, and professional degrees across 15 schools and colleges. The university maintains an enrollment of nearly 30,000 students and employs over 11,000 people.
How to get in at Auburn University
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