About the role#
As a Global Customer Support Intern, you will gain practical experience by working on various projects alongside our teams. You will contribute to ABB operations, support project completion, and identify solutions for customers based on their specific needs. This role reports to the Sales Support Supervisor and offers a chance to build your professional skills in a real-world environment.
What you'll do#
- Collaborate with teams to support daily operations and ensure projects finish on time.
- Develop, document, and standardize Standard Operating Procedures (SOPs) for sales support processes.
- Create and maintain Power BI reports to track performance metrics and support data-driven decisions.
- Participate in team meetings and brainstorming sessions.
- Seek regular feedback from your manager and team members to improve your performance.
What you'll need#
- Current enrollment in a bachelor's or master's degree program in Business Administration, Data Science, Supply Chain Management, or a related field.
- Legal authorization to work in the United States without company sponsorship.
- Ability to organize and prioritize multiple tasks while maintaining high quality standards.
- Strong critical thinking skills to analyze complex situations and develop solutions.
- Reliable transportation to and from the worksite.
- Ability to collaborate with team members to convey ideas and provide project updates.
Location & details#
- Location: Fort Smith, Arkansas.
- Term: Summer 2027.
- Work Modality: On-site or Hybrid.
- Employment Type: Full-time.
- Compensation: This position is paid.
About ABB
ABB operates in the automation machinery manufacturing sector. The company provides electrification and automation technologies for industrial applications. It serves clients in energy, transport, and infrastructure sectors. Based in Zurich, the company employs over 147,000 people globally.
How to get in at ABB
Securing an internship at ABB requires speed, as high-volume roles often fill quickly. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first. Early applicants get seen before the pile grows, which is a significant advantage in a large organization. You should also look for ways to connect with the team behind the job postings. Intern Insider surfaces the recruiters behind the company's roles so you can reach out directly to ask about the role or a referral. This approach materially improves response rates compared to submitting an application into a general queue.
