Claims Administration Intern

About the role#

The Claims Administration Intern provides essential administrative support to ensure efficient daily operations. This position involves managing high-volume document workflows, data entry, and communication with internal and external parties to support the claims process.

What you'll do#

• Sort, scan, and classify incoming documents, ensuring accurate data entry into software systems.
• Prepare and scan documents into the imaging system with a focus on quality assurance.
• Enter new First Reports of Injury information into the claim system.
• Contact insured individuals and other relevant parties to gather missing claim information.
• Copy and organize large files for transmission to legal counsel.
• Coordinate accommodations for injured workers and create files for Nurse Case Managers.
• Draft provider letters and perform additional clerical duties as assigned.

What you'll need#

• Currently pursuing a bachelor’s or master’s degree in Business Administration, Human Resources, Communications, or a related field.
• Demonstrated proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
• Ability to work effectively in a team environment.
• Strong desire and curiosity to learn the insurance business.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to think strategically and critically to identify solutions.

Location & details#

• Location: Albuquerque, New Mexico
• Work Modality: On-site
• Status: Full-time, paid internship