IT Student Support (P/T Miami Campus)

About the role#

FVI School of Nursing and Technology is seeking a dependable and proactive IT Student Support professional to join the team at the Miami campus. This part-time, on-site role focuses on maintaining daily office IT infrastructure and providing technical assistance to employees to ensure systems operate efficiently.

What you'll do#

• Provide on-site technical support for desktops, laptops, printers, scanners, mobile devices, and office equipment.
• Install, configure, maintain, and troubleshoot hardware, operating systems, and business applications.
• Set up workstations for new employees, including hardware, peripherals, email accounts, and software.
• Troubleshoot wired and wireless network connectivity issues.
• Support Microsoft 365 applications, shared drives, and collaboration tools.
• Manage user accounts, passwords, and access permissions.
• Perform routine maintenance, software updates, antivirus monitoring, and system health checks.
• Maintain and organize IT inventory and software licenses.
• Coordinate with vendors and service providers as needed.
• Assist with data backup, recovery procedures, and cybersecurity best practices.
• Document all support requests, technical issues, and resolutions.
• Ensure equipment in meeting rooms and conference areas is functioning properly.

What you'll need#

• Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Spanish language proficiency is required.
• Strong knowledge of Windows operating systems, Microsoft 365, computer hardware, and office productivity applications.
• Basic understanding of networking, including TCP/IP, Wi-Fi, routers, and switches.
• Experience with user account administration and basic cybersecurity practices.
• Excellent troubleshooting, organizational, and communication skills.
• Ability to work independently and manage multiple support requests.
• Minimum of 1 year of experience in IT support, desktop support, or help desk services is preferred.

Location & details#

• Location: Miami, Florida.
• Work Modality: On-site.
• Schedule: Part-time, 20–30 hours per week with a flexible schedule based on business needs. Occasional support outside regular office hours may be required for maintenance or emergencies.
• Potential for full-time conversion based on organizational needs, workload, and performance.