Client Support Intern

About the role#

As a Client Support Intern, you will join the Client Success department to help manage day-to-day client needs. This role offers the opportunity to gain hands-on experience with software products while working alongside a team of students and early-career professionals. You will develop professional communication skills and technical problem-solving abilities within the philanthropic technology sector.

What you'll do#

• Support day-to-day client needs by answering questions and troubleshooting issues.
• Apply technical curiosity to find effective solutions using internal software tools.
• Engage professionally with clients via phone, chat, and email.
• Collaborate with a supportive team of students and early-career professionals.
• Gain hands-on experience with the full suite of software products.

What you'll need#

• Current enrollment in an accredited academic program.
• Ability to commit to 20+ hours per week.
• Willingness to commit to a service term of 9 months or longer.
• Coursework or interest in Accounting, Computer Science, or Communications.
• Strong written and verbal communication skills.

Location & details#

• Modality: Remote.
• Headquartered in Bozeman, Montana.
• Position is paid.
• Full-time hours.