Student Services Concierge

About the role#

The Student Services Concierge serves as a primary point of contact for students and visitors at the South Omaha Campus. This full-time, paid position supports the Student Welcome Center by providing administrative assistance, navigating students to appropriate resources, and ensuring the efficient operation of daily campus services.

What you'll do#

• Greet and assist students and visitors in the Student Welcome Center.
• Answer telephones, transfer calls, and schedule appointments.
• Help students navigate college resources, including registration, student planning, and the MyWay Portal.
• Perform cashier functions, including receiving and posting payments and deposits.
• Maintain forms and manage daily mail services for campus departments.
• Ensure proper security protocols when opening and closing the Center.
• Stay informed on campus activities, tours, and workshops to assist with on-site organization.

What you'll need#

• Associate degree.
• Two years of direct customer service experience.
• Proficiency in English; bilingual or multilingual skills are preferred.
• Experience in an educational setting is preferred.
• Ability to travel between campuses for meetings or responsibilities.
• Strong organizational skills and the ability to manage multiple tasks.
• Proficiency with computer software and CRM systems.
• Ability to handle cash and perform mathematical calculations.
• Familiarity with FERPA regulations and the ability to maintain confidential information.
• Ability to lift, push, or pull up to 20 pounds and remain seated or standing for extended periods.

Location & details#

• Location: South Omaha Campus, Omaha, Nebraska.
• Work Modality: On-site.
• Term: Summer 2026.
• Schedule: Monday through Friday, 8:00 am – 5:00 pm, with rotating Saturdays, 8:00 am – 12:00 pm.