About the role#
As a Program Management Associate Intern, you will operate at the intersection of win-loss research, B2B technology programs, and qualitative research recruitment. You will manage outreach campaigns and recruitment processes to transform contact data into high-quality research interviews, directly impacting research quality and client outcomes. You will work alongside Customer Success Managers and researchers to help deliver win-loss research at scale.
What you'll do#
- Execute high-volume, multi-channel outreach via email, phone, and LinkedIn to recruit qualified participants for win-loss research interviews.
- Ensure interview opportunity data is clean, structured, and qualified before research calls.
- Serve as a connected, communicative member of each program's account team alongside the CSM and Researcher.
- Build fluency in Klue's outreach approaches and advise on recruitment strategy.
- Lean into AI tools and automations to improve processes.
What you'll need#
- Highly organized with strong time management skills.
- Self-driven and persistent nature.
- Concise, confident, and proactive communication style.
- Collaborative by default.
- Curious and discovery-minded approach to problem-solving.
- Pursuing or holding a degree in Business Administration, Psychology, Marketing, or Communications.
Location & details#
- Location: Vancouver, British Columbia, Canada.
- Work Modality: Remote and Hybrid.
- Employment Type: Full-time.
- Term: Rolling.
