Customer Service Co-op

About the role#

The Customer Service Co-op provides front-line support and administrative assistance within the Customer Service department at GrandBridge Energy Inc. This role offers hands-on experience in professional communication and organization while supporting both the Customer Service and Collections teams.

What you'll do#

• Greet visitors and answer incoming phone calls in a courteous manner.
• Process residential customer moves in and out of the service territory.
• Perform clerical duties, including issuing letters to customers via the CIS.
• Assist with outbound collection-related calls and emails.
• Provide general support to the Customer Service Team as required.

What you'll need#

• Current enrollment in a college or university program in Business Administration, Office Administration, or a related field.
• Eligibility for a co-op or internship term through your academic institution.
• Excellent written and verbal communication skills.
• Strong organizational skills with a high level of accuracy and attention to detail.
• Ability to work effectively both independently and within a team setting.
• Previous customer service experience is preferred.

Location & details#

• Location: Brantford, Ontario.
• Modality: On-site.
• Employment type: Full-time.
• Compensation: Paid position.
• Term: Rolling.